What is gameday like in the AO Section? Are nonmembers invited?

There is always an AO pregame event – usually at a bar or tailgate – from which everyone marches to the stadium and into the supporters’ section. Everyone who is ready to stand for the whole game and be loud is invited to the supporters’ section. Singing along with the group is, of course, encouraged – i.e., less Bob Segers and more Silver Bullets.

In past years, the supporters’ section was often general admission. This has become less common since 2020. We will inform supporters’ section ticketholders in “tickets now available” and pregame emails whether the game in question is GA or assigned.

Do my AO Caps/Tickets Count Towards U.S. Soccer Levels?

From U.S. Soccer:

For U.S. Soccer Members who are also part of the American Outlaws, we will not have record of your attendance for most past matches, but absolutely will count matches attended with tickets purchased from AO. Receipts, email confirmations, or videos of you standing and singing will all be welcome forms of proof of attendance.

How do I start a chapter?

If there isn’t already a chapter in your area, the best thing to do is find a bar thats willing to show EVERY game, and start telling everyone you know to meet there. When you start getting close to 35 paid members, email [email protected] and you he can help start he process to official chapter status. See the Starting a Chapter page for more details.

Why don’t I get AO emails?

Accidental unsubscribes can happen. If you’re not getting emails – we always send one the morning of a USMNT or USWNT match, for example – drop us a note at [email protected] and we’ll look into it.

What is the term of an AO membership?

Your AO membership is good for one full year from the day you sign up to the same day the following year. For example: If you become a member on November 17, 2022, you will be a member until November 17, 2023. At that point, you will need to renew if you aren’t on an autorenew subscription.

Can I change my membership renewal date? I want my T-shirt earlier in the year!

Email us at [email protected] and we’ll take care of it.

How do I check if I have automatic renewal set up, or how do I cancel auto-renewal?

Head over to the Billing page to update your membership and billing.

When will my gear get here?

We process orders on Sundays and Wednesdays, and ship orders on Mondays and Thursdays. We mail all orders via USPS First Class Mail. We do not send out shipping confirmations, nor do we have any type of tracking system for our orders.

You can expect to receive an order within two weeks of the date of purchase, provided the item is not on backorder. If you do not receive your order after two weeks, please contact us at [email protected].

How do I get the discount codes for United, Avis, World Soccer Shop, etc.?

You'll be able to see these when you sign in to your account.

What’s the deal with your name?

Our name came about in two ways.

When we, as native Nebraskans (not exactly known as a soccer hotbed in 2007) started bringing soccer fans together to watch soccer and travel to U.S. games, we were an outlier group of sports fans in a sea of American football, baseball, and NASCAR. We felt like the outlaws of the sports world, supporting a sport that many of our peers didn’t seem to care much about. But we soon discovered that many cared and many knew, no matter where they were. We decided to show that we were sports outlaws – but weren’t small in numbers – by wearing what old American Wild West outlaws wore: a bandana. We wanted to show we were proud to be fans of the United States soccer teams.